This Accessibility Statement explains how Stora London works to make its digital experience as inclusive as possible for people living, working, and visiting the Stora London area. We want visitors to be able to explore information confidently, regardless of device, assistive technology, or access need. Our aim is to support a clear, dependable experience that reflects WCAG 2.1 AA compliance principles across content and navigation.
We are committed to designing pages that are perceivable, operable, understandable, and robust. That means using readable text, meaningful headings, good colour contrast, and content structures that are easier to follow. We also review the experience with accessibility in mind so that the Stora London accessibility experience remains practical for a wide range of users.
The site is built to support screen-reader support by using semantic structure, descriptive text, and labels that help assistive technologies interpret the page correctly. Where images, icons, or decorative elements appear, we aim to present them in ways that do not interfere with understanding. In addition, we keep form fields and interactive elements clearly identified so users can move through the site with greater confidence.
Keyboard access is an important part of the experience. Users should be able to move through key content, open menus, and interact with controls using only a keyboard. We pay particular attention to focus order, visible focus indicators, and logical tab behaviour so that keyboard navigation is consistent and predictable. This supports people who cannot use a mouse, as well as those who prefer keyboard-only browsing.
Our accessibility approach
We aim to make the Stora London accessible experience as smooth as possible by following best practices in design and development. Our approach includes clear headings, concise links, descriptive button text, and layouts that remain usable when text is resized. We also try to keep content straightforward so it can be understood easily by people with cognitive, visual, or motor accessibility needs.
Where possible, we test pages against accessibility expectations and address barriers that may affect reading, navigation, or interaction. This includes reviewing contrast, focus states, semantic markup, and any content that might require additional clarification. Stora London WCAG 2.1 AA alignment remains a key goal, and we continue to improve the experience as standards and user needs evolve.
We recognise that accessibility is not a one-time task. New content, design updates, and technical changes can introduce issues, so we aim to monitor the experience regularly. If any part of the site is difficult to use, we want to know so we can investigate and work toward a resolution. This helps keep the accessible Stora London journey responsive to real user needs.
Areas we continue to improve
We are especially attentive to items such as alternative text quality, heading structure, link clarity, form error messaging, and the accessibility of embedded or third-party content. Some content supplied by external sources may not always meet the same standards, but we review these areas where we can and seek better alternatives when feasible. Our goal is to provide a better Stora London area accessibility experience over time.
We also aim to ensure that content is understandable when read aloud, zoomed in, or viewed on smaller screens. Simplicity and consistency help many users, including those who rely on assistive technologies or who access the site in busy, mobile environments.
If you need accessibility support, have trouble accessing content, or would like to request information in a different format, please contact us through the usual customer contact route provided by Stora London. We will review accessibility requests carefully and do our best to provide a suitable response or alternative access arrangement.
We encourage users to share details about the page, feature, or barrier they experienced so we can understand the issue and improve the experience. Requests may relate to text readability, navigation, screen-reader compatibility, keyboard operation, or any other accessibility concern. We value these reports as part of maintaining an inclusive Stora London accessibility statement.
Thank you for visiting. Stora London is committed to building a more accessible digital experience for everyone, and we will continue refining content and functionality with inclusion in mind. Our work supports a more usable service for people across the Stora London area and beyond.